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COVID-19 information and centre updates


Dear Customer, 

As the impact of COVID-19 reaches further into our communities we wanted to assure you that the health and wellbeing of our customers and the Brandon Park community is the overriding priority.

We are monitoring the official advice from relevant health authorities including the Australian Government Department of Health and other National and State agencies and our actions will reflect guidance we have received. 

We have implemented a range of precautionary measures to help mitigate the spread of the virus at Brandon Park including a heightened focus on sanitising hard surfaces throughout the Centre such as bathrooms, lift lobbies and centre court areas, the installation of additional hand sanitisers in the bathrooms and increased communication to customers regarding hygiene standards.

We continue to monitor the changing circumstances and are working to ensure Brandon Park, as the heart of your community, provides a safe environment to service your shopping needs. 

Our policy and procedures relating to COVID-19 also includes contingency plans should we be required to manage the presence of the virus in our Centre. We are governed by the advice of health authorities and are well prepared for this scenario. 

We will continue to communicate with you again as required and strongly encourage you to access and make yourself familiar with the following information sources:

www.health.vic.gov.au

We thank you for your continued support of the retailers at Brandon Park. The Centre remains open for business and look forward to seeing you soon. 

Centre Management


Update – Monday 30 March
Brandon Park Centre Management was notified on Monday 30 March that a Coles Team member has a confirmed case of COVID-19. Our best wishes are with that Coles employee and their family. Coles have informed Centre Management that it has followed all health authority requirements arising from this positive test, which included a full Bio Clean following the confirmation. Centre Management can confirm the current cleaning regimen in place fully complies with Australian Government regulations to ensure the safety and well-being of our customers and staff. The Centre is open as usual to service the ongoing needs of our community. For further inquiries please contact Coles directly.

 

Due to the current climate, please call ahead of visiting retailers to ensure they are open; particularly as some are currently operating by appointment only.

Please note the following retailers are currently closed until further notice:

  • Jetts Fitness
  • Beauty and Brow
  • Brow Arc
  • Emerge Skin & Laser Clinic
  • Galaxy SNS Nails
  • Hollywood Nails
  • My Massage
  • Mystic Massage
  • Odyssey Nails
  • Sens Body & Mind
  • Indulgence Medi Spa

As of midnight Wed 25/3/20 Quadro, Brandon Park Barber Shop, Cutters and Just Cuts may remain open at this time with additional restrictions. These include social distancing behaviour required at all times.

Kmart Store Update
As of Monday 30 March, Kmart will be temporarily converted into an online fulfilment site and therefore all in-store purchases will be suspended. The following services will still be available; Click and Collect online orders, Layby, and product returns. Please call 1800 124 125 or visit www.kmart.com.au/contact-us for more information.

Fresh & Fast
At Brandon Park Shopping Centre the safety of our community is always of the upmost priority. We have been closely monitoring the progression of the COVID-19 outbreak and as a result it is with much disappointment that we have decided to postpone our Fresh & Fast activation for the months of April and May based on the advice from health authorities.

Behind the scenes we will continue to monitor the advice from government officials and look forward to communicating revised dates for these activation’s in the future once the health and safety of patrons attending events is no longer a concern. We thank you for your understanding and look forward to celebrating with you soon.


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